Order Processing & Shipping of Custom Bobbleheads
Processing & Shipping of Custom Bobblehead
1. Order Processing:
About Size:
The standard adult bobblehead doll size is 6 inches (15cm) when it stand up.
The larger of the doll size, the more perfect details can be made, and the doll will be closer to the real person.
7 inches & 8 inches are highly recommed for 100% custom boblehead dolls.
About Weight:
A single bobble head doll is about 0.3 kg
Photos For:
Please send photos to support@geekercreate.com after order. All we require is a good front view to capture the look of the person you want to make for. The clearer the picture, the better the resemblance, meanwhile, recommend Smile Photos.
Clothes And Posture:
We can change color and style for free at any time before production, you just have to send your requirements before order.
Proof:
We will send you the proof by email within 5 business days for standard orders. Rush orders can see proofs in 2-3 working days. Please reply us within 48 hours. If any modification is required. During this time, we will not proceed to the next step, only if you are 100% satisfied!
Easy order process on our store:
1)choose the model you like from our store .
2)confirm the listing and add you cart, then place the order, pls do write your shipping address correctly.
3)send me you picture(s)
4)I will confirm all details with you before production
5)Confirm proofs with you until your 100% satisfaction
6)Ship out
2. Production Time:
Standard Order: 7-12 working days after payment.
Rush orders: 7 working days, extra cost $25. Please contact us before order.
If peak season like Black Friday, Christmas, the production time will increase.
3. About Cancelled order:
1.If the order is cancelled within 24 hours, we can issue a full refund. However, this policy does not apply to expedited orders. Please contact us at support@geekercreate.com
2.If the order is cancelled after 24 hours, 50% of the total value will be charged for materials and labor. Since this is a custom item and we cannot sell it again
4. About Damage:
We have bought shipping insurance for each bobblehead order, if breakage happened, please feedback to us in 24 hours after you received the package. Otherwise, the delivery company cannot guarantee that it is damaged on the way, and we cannot remake it for free.
5. Worldwide Standard Shipping Time:
United States: 5-7 working days
Australia: 5-7 working days
United Kingdom: 5-10 working days
Europe: 5-10 working days
Other Areas: 5-10 working days
Geeker Create provide Free Shipping on all bobbleheads orders!